ViewMax Technology warranties its products for a period of twelve months (12) from date of purchase from manufacturers defects. ViewMax Technology does not warrant products that have been misused by the the end user and any service requests or repairs found to be caused by misuse will be subject to a fee. |
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| RMA Procedure | ||
| 1. Please ensure that you are returning only ViewMax Technology products and that the product is still within the warranty period. | ||
| 2. Download and complete the RMA form. Send the completed form via email to rma@viewmax.us or by fax to 305 994 7998 | ||
| 3. The form will be reviewed for accuracy, if complete, an Return Authorization Number will be provided within seventy-two (72) hours. | ||
| 4. Once you receive your Return Authorization Number, you will need to send the defective product to us within seven (7) business days | ||
| 5. All merchandise will be inspected upon arrival and a notification will be sent within fourty-eight (48) hours verifying the receipt of such merchandise. |
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